Software Development Manager, Kumo Job at Amazon Dev Centre South Africa – Cape Town, Western Cape
- Degree in Computer Science/Information Technology or equivalent
- 5-10 years experience in software development
- 3+ years as a Software Development Manager
- Knowledge and experience with one or more development methodologies
- Experience in developing engineering processes
- Proven ability to maintain high quality and operational excellence
- Excellent written and verbal communication skills
Kumo (pronounced ‘Koo-mo’, the Japanese word for “cloud”) is the global product and engineering organization for AWS Support. Kumo provides software and technology services that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize and operate within the AWS cloud at scale. Kumo’s products, used by AWS customers and the internal Amazonian Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. We aim to identify our customers’ needs across all AWS services before they do, and seamlessly deliver the most appropriate resolution for those needs, fulfilling the vision of a self-healing cloud over time. We have a broad portfolio of both customer-facing and internal services, including AWS Trusted Advisor, AWS Health, Automation, Recommendations & Insights, AWS Support Center, AWS Knowledge center, and many more.
By joining AWS Kumo, you will work with all AWS customers, from big and diverse enterprises to small cutting-edge start ups, helping them achieve success in their cloud journeys. We are a fast-growing, agile and collaborative group of individuals from diverse backgrounds located across the globe. We are driven by the excitement of building technologies, inventing products and providing services that transform the way our customers run their businesses. Our industry-leading product portfolio cuts across a wide range of technologies (such as Machine Learning, Distributed Systems) at high scale, while offering opportunities to build with Native AWS services. We combine the culture of a startup, the innovation and creativity of an R&D Lab, the work-life balance of a mature organization and AWS-scale technical challenges.
Our top candidate will lead a software development team in the Kumo organisation in Cape Town, owning one or more critical services to that help AWS customers to keep their workloads/applications up and running on AWS, and resolve issues when they occur. As the leader of the team, you will be responsible for setting a high operational bar; driving high availability and scalability of your service; and hiring and developing the best engineers to deliver features that delight our customers. You will have significant leadership responsibility to define the team’s vision and goals, engage closely with stakeholders and customers, and manage delivery.
- MS in Engineering, Computer Science, Information Sciences or equivalent
- Prior ownership of the design and operation of mission-critical software
- Substantial background building and operating large-scale software systems
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
About the Company
Company: Amazon Dev Centre South Africa –
Company Location: Cape Town, Western Cape